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Showing posts with label parking valet. Show all posts
Showing posts with label parking valet. Show all posts

Sunday, November 11, 2018

Long Time No See


 Hey, Doctor! It’s been a while.”

I love it when parking valets recognize me. That was the good news. The ‘it’s been a while’ was not so good. This was my first visit of the year to Le Parc, an upscale West Hollywood hotel. It was once a regular, calling 20 to 40 times per year since 1993.

Hotel doctoring is viciously competitive, and another doctor had worked his magic. But hope springs eternal; hotels occasionally realize their mistake and return to the fold. Maybe this was a sign.

The guest had injured her leg five days earlier. X-rays in an emergency room were negative, but since yesterday her pain had worsened. I didn’t find anything abnormal except for a huge black-and-blue mark. This may have been normal healing, but she needed another X-ray.

“Doctor O! How’s business!” The desk clerk also recognized me. When I ask why a hotel has stopped calling, employees always respond that no one has been sick, so I’ve stopped asking. But I couldn’t resist. The desk clerk assured me that no one had been sick.

Tuesday, October 30, 2018

A Not-So-Easy Visit


A Biltmore guest with a sore foot had a meeting after breakfast. Could I come now?

I rise early, so the 5:50 a.m. call found me writing this blog. Reaching the Biltmore, ten miles distant downtown, is no problem if traffic is moving, but it wouldn’t be moving soon, and I hate driving during the rush hour.

I considered sending him to a nearby 24-hour clinic. But a sore foot was an easy visit (i.e. not serious and not a respiratory infection). If I hurried, I might escape gridlock, so I told him to expect me around 6:30. 

I left my car at the entrance and hurried to the room. As expected, it was an easy visit. Leaving the hotel, I saw that my car had vanished. Most Biltmore parking valets recognize me; this one hadn’t, so I had delivered my mantra (“I’m the hotel doctor. I’ll be here twenty minutes. They hold my car.”) He nodded and smiled and then proceeded to follow orders and drive my car deep into the building. Then he dropped my keys off at the parking kiosk whose attendant demanded the usual spectacular fee.

I returned to the lobby to track down a manager willing to overrule the attendant. Following this, I waited my turn for the valet to retrieve my car. Those delays pushed me past a critical point, morphing the half hour drive downtown into more than an hour to return.