My September 3 post brings back memories of the
Beverly Hills Hotel.
I love it. The hotel sits in a residential area of a
city with benign parking laws, so I can leave my car on adjacent Crescent
Drive. Because management ignores the tiresome obsession with security, even
during the wee hours, I walk to the nearest door and never find it locked. I’ve
made 135 visits.
I’m not the only doctor who loves the Beverly Hills
Hotel. Although the oldest (built in 1912), later arrivals – Bel Air,
Peninsula, Sofitel, and L’Hermitage share its reputation for opulence and
expensiveness. However, something about it attracts the fawning attention of
doctors, including those who don’t serve hotels.
I’ve never met the general manager. He has the
authority to designate a hotel doctor, but GMs tend to leave that decision to
guest service personnel. That works out fine for me – over the long term. Over
the short term, aggressive doctors exert their charms. I’ve acquired and lost
the Beverly Hills Hotel four times.
For an exciting year during the eighties, it called,
and I visited Leonard Bernstein twice (I can mention his name because he’s
dead). Then calls ceased. They resumed several years later before stopping
again; this was probably the work of the unhappy celebrity whose visit I may
have mentioned earlier. The hotel closed for renovations in 1994, reopening a
year later with concierges who knew me from previous jobs -- always a good
sign. Sure enough, calls began arriving. By this time, Doctor Lusman was on the
scene (google “Jules Lusman”; you won’t regret it). He took over until he lost
his license in 2002.
All luxury hotels call now and then, and a few call regularly, but I
lack the key to winning their ongoing loyalty. This might involve something as
straightforward as charming the general manager or as devious as money changing
hands. I don’t know.
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