I awoke at my usual time, wrote for a few hours, ate
breakfast, and went back to bed. Having made a wee-hour visit to a distant
hotel, I was sleepy.
When business is slow, I take actions that encourage
calls such as going to a movie or trying to take a nap. Unfortunately, this
works when I don’t want it to, so the phone rang as I drifted off. It was a
lady at the Custom hotel whom I’d seen the day before for a bad stomach virus.
She was better and desperate to return home, but her insurance insisted on another
exam before allowing her to travel. Making visits to guests who aren’t sick is
a perk of hotel doctoring, and I was happy to comply.
Returning home I headed straight for bed, but the
phone rang as my head touched the pillow. A lady at Le Parc explained that had
undergone eyebrow waxing, and a clumsy cosmetologist had inflicted serious
burns. I suggested that serious burns around the eye require more care than I
could deliver on a housecall, but she demanded a visit.
I consoled myself with the knowledge that guests often
exaggerate their problems. This proved to be the case when she showed me
several pink spots over her forehead. These were mild, first-degree burns, I
explained, similar to sunburn. I handed over a tube of soothing cream and
assured her that they would heal completely in a week.
I was wrong, she insisted. Because of her extremely
delicate skin, she would be scarred for life.
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