That Special Drug

Sick people yearn to get better, but hotel guests seem particularly impatient. Many are taking an expensive vacation or business trip, so illness is especially inconvenient.

After hearing how I plan to treat his bronchitis or laryngitis or upset stomach or rash, the guest often expresses gratitude but then makes it clear that this is an urgent situation. Really, really urgent….!

In the guest’s mind, if this plea succeeds, I’ll to say to myself: “Wait a minute…. This is not the usual case. This man needs the special, powerful drug I keep in reserve for deserving patients who absolutely must get better.”