Awakened at night, most
hotel doctors prefer to give advice, and, if that fails, they discover that the
guest requires the paramedics.
I don’t mind wee-hour
calls. Traffic is light, parking is easy, and since I have no office, I can
sleep late. With TIVO, I can leave whatever television show I’m watching. I
don’t mind calls during meals, even restaurant meals, because finishing doesn’t
take much time. Calls during a movie are problematic although I’m happy to
leave at least half the time. If the call arrives soon after the credits, I ask
for a refund, and no one has yet refused. I credit much of my success as a
hotel doctor to the rarity of occasions where I’m reluctant to make a visit.
Mostly, I dislike driving
during the rush hour. Hotels between Beverly
Hills and the ocean are close enough to be tolerable,
but traveling downtown or further is tedious. Mostly, guests are willing to
wait a few hours provided they are not vomiting or hurting.
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