My first response is always:
read my blog. Begun in 2009, it contains everything you need to know about
hotel doctoring including how I started.
While it’s entertaining, it might not help. I began in 1983
when there was little competition. I do no marketing except an occasional
letter to general managers. I have no web site; this blog, as I chronically
complain, has never attracted a customer. I don’t pay hotel employees when they
refer a guest (illegal but a long tradition). Yet I do fine. My database, so
old it’s a DOS program, contains nearly 18,000 visits. No one will ever match
that.
The quickest way to break in is to buy another doctor’s
practice. Buying an office practice is bad business because patients drift
away, but a doctor selling a hotel practice simply transfers the phone number.
As long as the buyer responds to calls, he’ll keep every client because hotels
rarely pay close attention to their house doctor.
This is no idle theory because a veteran colleague will soon
retire. Another physician has purchased his clientele, a dozen of Los Angeles' and Beverly
Hills’ most luxurious hotels. I have heard only
good things about the buyer, but he is not an established hotel physician or a
friend, so I plan to benefit.
Despite collecting Social Security for ten years, I
have no plans to retire, but it’s hard to imagine me working beyond a few more
years. I might entertain an offer.
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