The Hotel Doctor

The sales manager of the Hyatt Regency was preparing to address a convention when her head turned to the right and stuck. I had no...

After shaving, a guest at the Ramada in Beverly Hills reached for a hairbrush and struck his nose on a clothes hook with enough force ...

After apologizing for waking me, the caller explained that his companion couldn’t sleep because she felt short of breath. Shortness of...

I cared for a flight attendant in an airport hotel suffering a cough, high fever, runny nose, and sore throat. It seemed like the usua...

A guest in a hotel restaurant asked a waiter to light her cigarette. When he complied, her forefinger burst into flame. She had recent...

It’s less than the going rate, but no one considers it cheap. When guests phone, I focus on their problems. Half the time, a house...

Now and then an agent expresses interest in my memoirs. You don’t think I have memoirs?... I’ve been hotel doctoring since the 1980s...