The Hotel Doctor

5:30 a.m. Saturday is an ideal time for a call. I had finished writing and was sitting down to breakfast. I told the dispatcher I would b...

Stepping out of the shower, a Doubletree guest stumbled and nicked his leg. He had paid little attention, but now, two days later, the wo...

It was midnight when the phone woke me. An Emirate flight attendant at the Hilton in Costa Mesa needed a doctor. That Hilton is in Oran...

A guest at the Crowne Plaza was feeling under the weather. The guest spoke poor English but, through the bellman, asked if I took his ...

A one year-old at the Ramada was fussy and congested, but my exam was normal. She had a cold, I explained. It was not serious but might ...

I hate forbidding guests from flying because of the ticket-change fee. The era when a doctor’s note impressed the airline is long gone. ...

Would I see a lady at the Airport Hilton with an eye problem? I asked the dispatcher from Amerilink, a travel insurance agency, for ...