The Hotel Doctor

The Langham called 11 a.m., a perfect time. I was finishing at the gym; I could shower, make the visit, and return home for lunch. The gym...

“This is AXA insurance about the patient you saw last month, Mrs. Diaz. We are asking you to accept a lower payment. In exchange, we list yo...

Returning from ten days out of town, I took my phone off call-forwarding, unpacked, and prepared to drive to Trader Joe’s for groceries. Bef...

The phone rang at 9:30 a.m., the perfect time. I was finishing breakfast. My routine is to work an hour on the computer and then go to the g...

“Can you make a housecall in Larkspur?” I’d never heard of it. Google Maps revealed that it’s four hundred miles away, north of San Franci...

I didn’t charge eight guests because theirs was the first call from that hotel, and I wanted to make sure they had a good experience. I stop...

Four times I arrived to discover another doctor in the room. The hotel had summoned another doctor. After waiting a few hours, the guest com...