The Hotel Doctor

Returning from ten days out of town, I took my phone off call-forwarding, unpacked, and prepared to drive to Trader Joe’s for groceries. Bef...

The phone rang at 9:30 a.m., the perfect time. I was finishing breakfast. My routine is to work an hour on the computer and then go to the g...

“Can you make a housecall in Larkspur?” I’d never heard of it. Google Maps revealed that it’s four hundred miles away, north of San Franci...

I didn’t charge eight guests because theirs was the first call from that hotel, and I wanted to make sure they had a good experience. I stop...

Four times I arrived to discover another doctor in the room. The hotel had summoned another doctor. After waiting a few hours, the guest com...

Over the past thirty years, twenty-four guests cancelled. I don’t count those that arrive before I leave the house, so all occurred while I ...

In my database of over 16,000 visits, entering zero for my fee and searching turns up 789 files, but this includes 529 when colleagues cover...