The Hotel Doctor

  Could I see a gentleman at the Omni with an upset stomach? The dispatcher for International Assistance was delighted to learn that I cou...

A guest at the Hyatt had fallen ill and cancelled a flight. He had recovered, but the airline insisted on a doctor’s note before allowin...

A woman at a Sunset Strip hotel had seen a doctor for an allergic rash, and now she wasn’t feeling right. Rashes are easy, and her sympt...

At the end of a hotel visit, a guest handed over her credit card. I wrote its number at the bottom of my medical record form. Seeing t...

“Pick up card! Pick up card!” intoned the computer. Unlike other messages, this never means a typing mistake, but I re-entered the num...

Many guests pay cash; most foreigners have travel insurance, and I accept credit cards. Technology makes this easy although the company ...

AXA insures foreign tourists but has grown fond of American insurer tactics which means it has a number of reasons for not paying me. ...