The Hotel Doctor

“I’m not calling for a guest,” explained a desk clerk from the Shangri-La in Santa Monica. “I have a question…. In your arrangement with...

Having a doctor as a patient is stressful. They often suggest their diagnosis, and it’s awkward if I disagree. When I make a housecall, ...

The son of two Viceroy guests was suffering a severe sore throat and fever. I drove off in a good mood because it sounded like an ea...

Awakened at night, most hotel doctors prefer to give advice, and, if that fails, they discover that the guest requires the paramedics. ...

An insurance service informed me that two sick children awaited in Orange. It’s a rule that if one child is sick, there’s a small chance...

“I am constipated.” “’Constipation’ means different things to different people. What exactly bothers you?” Silence…. When a call...

This patient lived on the edge of Beverly Hills, far up Topanga Canyon Road. Turning into a side street, I stopped at a guard house. It ...

Uber is driving taxi companies out of business. Air Bnb is putting stress on hotels. A stream of retail chains are declaring bankruptcy ...

“I need an eye doctor,” said the caller. “A big red spot came out this morning!” The guest added that the eye felt fine. The spot di...

The concierge expressed relief when I answered. A lady’s 11 year-old son was seriously ill, but the mother had refused to take him to an...

I give out medicines gratis. Mostly, they’re cheap, but exceptions exist. For unclear reasons my supplier charges $17 for antibiotic ear...