Saturday, May 30, 2015
A Costly Mistake
Since 1984, twelve hotel guests cleaned their ears with a Q-tip, extracted it, noticed that the cotton had vanished, and called me.
These are mildly stressful visits because I worry that the cotton may be too distant to reach, and I don’t like poking with needle-nosed tweezers. So far I’ve been lucky, but my last visit didn’t work out as planned.
“I don’t see anything,” I said after looking in the ear.
The guest insisted that I must be in error. I looked again. Nothing that didn’t belong.
While he thought this over, I looked in the bathroom. On the floor near the sink lay a tiny ball of cotton.
He tried to laugh this off, but I could see his pain. I’d made the visit at the request of a housecall service that had already collected on his credit card, so there was no way I could give him a discount. It was an expensive mistake.