The phone rang at 1:10 a.m. A national housecall agency needed a visit in Anaheim, fifty miles away. I agreed to go but quoted a larger fee because of the hour and distance. The dispatcher said she would request approval get back to me.
After ten minutes I called to ask about the delay.
“I’m sorry," she said. "We’re waiting for the E-mail.”
“E-mail!! Can’t you phone?”
Apparently not. Approval had to come from Madrid or Buenos Aires. I waited another fifteen minutes before calling again. Learning that the E-mail still hadn’t arrived, I told the dispatcher I had changed my mind, and I went back to bed.