Tuesday, August 6, 2013


At the end of the visit, a guest handed over her credit card. I wrote its number at the bottom of my medical record form. Seeing this, the guest frowned.

“Do you shred that after you use it?” she asked.

I shook my head no. “It goes into my files.” 

Her jaw clenched at this answer. I phoned the credit card company and began entering answers to its computer’s questions. She hovered, staring anxiously at my form.

“So you don’t shred my number... I thought everyone shredded credit card numbers…”

The computer announced its approval. After hanging up, I tore off the bottom of my form and gave it to her. She seemed vastly relieved.

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